Refund Policy

All sales are final. Orders cannot be cancelled or refunded. We will refund the face value of the ticket in case of a cancellation or postponement only. All events however are rain or shine events that will proceed regardless of weather conditions.
Privacy Policy
 
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage.
The Information We Collect:
This notice applies to all information collected or submitted on the Shireworks Productions websites. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name Address Email address Phone number Credit/Debit Card Information (etc.)
On other pages you can submit comments which may contain personally identifiable information. This communication is treated as personal correspondance and will never be shared to outside parties except to the extent necessary to satisfy any requests.
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery.
We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
We do collect email addresses and statistical demographics when signing up for any of our mailing lists. These are used in our effort to provide an ever improving experience for our patrons. This information will not be shared with outside parties except to the extent necessary to send update mailings. If you sign up for one of these lists you may receive future updates on other Shireworks Productions events.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children’s Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.